News

  • by Excel My Business Reviews

How to Respond to Negative Google Reviews Professionally - With Real Examples for Australian Businesses

Introduction: A Negative Review Isn't the End — How You Respond Is What Actually Matters You've just seen it. A one-star review on your Google Business Profile. Your stomach drops. You read it twice. Maybe it's unfair. Maybe it's completely...

Read moreabout How to Respond to Negative Google Reviews Professionally - With Real Examples for Australian Businesses

  • by Excel My Business Reviews

The Psychology Behind Why Customers Leave (or Don't Leave) Google Reviews - And What Australian Businesses Can Do About It

Introduction: Your Happiest Customers Are Silent — And There's a Reason for That Here's something that will frustrate you the moment you realise it. The customer who just raved about your work to a friend at a barbecue? They haven't...

Read moreabout The Psychology Behind Why Customers Leave (or Don't Leave) Google Reviews - And What Australian Businesses Can Do About It

  • by Excel My Business Reviews

How NFC Tap Cards Make Collecting Google Reviews Effortless for Tradies

Introduction: The One Marketing Tool That Fits in Your Glovebox If you're a tradie running your own business in Australia, you already know the truth that no marketing course will ever quite capture: your next job almost always comes from...

Read moreabout How NFC Tap Cards Make Collecting Google Reviews Effortless for Tradies

  • by Excel My Business Reviews

What Is an NFC Review Card - And Why Is Every Smart Australian Business Using One?

Introduction: The Small Card Quietly Changing How Australian Businesses Grow Walk into a busy café in Melbourne's inner north, sit down at a Brisbane physio's reception desk, or watch a Sydney tradie wrap up a job in a customer's driveway...

Read moreabout What Is an NFC Review Card - And Why Is Every Smart Australian Business Using One?

  • by Excel My Business Reviews

Google Reviews vs. Facebook Reviews: Which Matters More for Australian Businesses?

Introduction: Every Australian Business Owner Has Asked This Question You know reviews matter. You've heard it from your accountant, your business coach, your competitor who keeps turning up above you in local search. You've started asking customers for feedback —...

Read moreabout Google Reviews vs. Facebook Reviews: Which Matters More for Australian Businesses?

  • by Excel My Business Reviews

The Complete Guide to Getting More 5-Star Google Reviews in Australia (2026 Edition)

Introduction: Why 5-Star Google Reviews Are the Most Valuable Asset Your Australian Business Has Here's a question worth sitting with for a moment. When was the last time you booked a tradie, tried a new restaurant, or chose a physio...

Read moreabout The Complete Guide to Getting More 5-Star Google Reviews in Australia (2026 Edition)

  • by Excel My Business Reviews

How Google Reviews Directly Increase Revenue for Australian Service Businesses

The Google Reviews–Revenue Connection Most Australian Business Owners Are Missing Ask any Australian tradie, café owner, physio, or retailer what drives their business growth and you'll hear the same answers: word of mouth, repeat customers, referrals. And they're right —...

Read moreabout How Google Reviews Directly Increase Revenue for Australian Service Businesses

  • by Excel My Business Reviews

How Many Google Reviews Do You Need to Rank #1 in Your Suburb?

The Question Every Australian Business Owner Eventually Asks "How many Google reviews do I actually need?" It's one of the most Googled questions in the local SEO world — and for good reason. You've heard that reviews matter. You know...

Read moreabout How Many Google Reviews Do You Need to Rank #1 in Your Suburb?

  • by Excel My Business Reviews

The Real Cost of Ignoring Google Reviews (And How It's Silently Killing Your Leads)

Introduction: The Most Expensive Thing on Your Google Business Profile Is a Blank Space Let's be blunt.   If your Google Business Profile has fewer than 20 reviews — or worse, if you haven't thought about reviews at all —...

Read moreabout The Real Cost of Ignoring Google Reviews (And How It's Silently Killing Your Leads)